PMO Manager - Consulting Services

Position Overview:

The PMO Manager for Consulting Services is a key leadership role responsible for establishing and overseeing the Project Management Office within our consulting company. This position focuses on internal coordination, process optimization, and ensuring the successful execution of consulting projects to meet and exceed client expectations.

Key Responsibilities:

Process Optimization:

• Develop, implement, and refine project management processes to enhance efficiency and effectiveness.
  
• Work closely with internal teams to standardize project delivery methodologies and best practices.
  

Resource Management:

• Optimize resource allocation across consulting projects, ensuring the right skills are assigned to each engagement.
  
• Collaborate with department heads to ensure staffing levels meet project demands.
  

Project Governance:

• Establish project governance frameworks and ensure compliance with company standards.
  
• Implement project review processes to assess performance, risks, and opportunities for improvement.
  

Internal Collaboration:

• Facilitate communication and collaboration among different consulting teams and departments.
  
• Act as a central point of contact for project managers, providing guidance and support as needed.
  

Reporting and Analysis:

• Develop and maintain reporting mechanisms to track key performance indicators (KPIs) and project metrics.
  
• Analyze project data to identify trends, areas for improvement, and opportunities to enhance service delivery.
  

Training and Development:

• Provide training and development opportunities for project managers and teams.
  
• Foster a culture of continuous learning and improvement within the consulting services department.
  

Quality Assurance:

• Implement and monitor quality assurance processes to ensure consistency and high standards across consulting projects.
  
• Conduct regular audits to assess compliance with internal standards.
  

Client Satisfaction Enhancement:

• Collaborate with client-facing teams to incorporate client feedback into internal processes.
  
• Identify and implement strategies to enhance overall client satisfaction with our consulting services.
  

Qualifications:

• Bachelor's degree in business, project management, or a related field (Master’s degree is a plus).
  
• Proven experience in project management and PMO leadership roles within a consulting environment.
  
• Strong understanding of project management methodologies and the ability to adapt them to suit consulting project dynamics.
  
• Excellent leadership, communication, and interpersonal skills.
  
• Ability to analyze data and implement data-driven decisions.
  
• Certification in project management (e.g., PMP, PRINCE2) is desirable.
  

Benefits:

• Competitive base salary with performance-based bonuses.
  
• Comprehensive medical insurance.
  
• Professional development stipends and opportunities for continued education.
  
• Flexible work arrangements and a supportive, collaborative work culture.