· Ensuring high-quality standards in production, inspecting processes and outputs
· Accountable for preparing various reports with the data available in various internal tools at regular intervals
· Review and Publish Baselines based on data available in various internal tools
· Review and Publish Critical / High priority KPIs for various departments
· Collaborate with various sections within the Bank Business to analyze quality trends
· Review and publish Stage Gate Inspection checklists based on existing Bank Business process
· Update the Stage Gate Inspection checklist if there are any changes in the process
· Assist the Quality Assurance team in reviewing and defining/refining the Bank processes and associated process artifacts like Process, Procedures, guidelines, templates, checklists, standard forms & standards for Business Technology
· Review and update existing QMS based on inputs received from various stakeholders
· Review and maintain Local Procedure Manuals for business technology functions
· Conduct Process awareness sessions/ Workshops / Training for the practitioners on the process changes
· Coordinate with Business stakeholders for conducting periodic sessions for process enhancements, publish Release Notes to practitioners, and ensure that the relevant processes are updated; interact with the development section heads in identifying opportunities for process improvements and appraise them on the changes
· Perform / Support in any other activities or tasks related to Quality Assurance
· Bachelor’s degree in Computer Science or Information Technology preferably at a post-graduate level
