Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.
Ensure that mise en place is completed from shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in the front and back of house as well as polishing and assembling equipment.
Be able to operate the required steps on the point of sale system in order to process food and beverage orders.
Be able to deliver service by understanding the guest's requirements.
Carry out all tasks in a friendly, courteous, and efficient manner.
Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
Be able to process MOHG gift cards and other non-cash methods of payment.
Perform any tasks relating to billing according to hotel standards and cashiering policies.
Ensure all dishes are presented in compliance with hotel standards and food and beverage specifications.
Conserve all outlet equipment and utensils in good condition by proper day-to-day handling of all applicable utensils and by carrying out required side duties as assigned.
Assist in picking up all required stocks, including linen, beverages, dried goods and
others and arrange them accordingly.
Ensure product knowledge is up-to-date.
Support, as required, other outlets as assigned by the restaurant manager.
Any other reasonable tasks as assigned by the restaurant manager.
