As a telemarketer, how can you handle different attitudes of your customers?

Always be polite and engage them into a conversation related to their issues and be a active listener

I talk with customers politely listening their complains/suggestion carefully and promised to resolves their issues timely and according to their well wishes.

• Actively listen to the customer and empathize to be able to pick up problematic areas.
• Emotional intelligence in as far as the different feelings are concern based on tones of voices.
• Solve the problem the customer is facing and offer alternatives if possible taking into consideration their attitudes.
• Have the highest level of tolerance for that will help a telemarketer to endure the difficult parts.