What are the factors leads to customer dissatisfaction?

Factors that lead to customer dissatisfaction are:

1. Lack of clear and detailed information 

2. Longer service delivery time

3. Lack of commitment

4. Lack of alternatives 

5. Poor pricing model

6. poor after-sales service

7. Unavailability 

8. Poor customer service

9. Lack of timeliness 

10. Lack of product/service innovation.