Absolutely. Emergency Room is providing an all important service. Emergency Rooms are the very places where everyone needs to be welcomed and greeted in a friendly manner.
Patients could be in distress or anxious about their relatives.
Patients may be feeling frustrating for having to wait for a long time to find out what is happening with their loved ones.
This is an area where staff are under pressure, but need to be polite, give clear and concise information and reassure patients too.
Yes: we can apply customer service in Emergency Room also, it gives you high value for your soft management of Services or Businesses.Applying to Emergency Room, it is more essential to give or guide proper service to more and more customers and to solve every problems with every customer with good time management without any damages to your organisation and gaining more and more growing points.
من قبل
Ali Al-Kathiri , Sales manager , Obeikan Commercial Printing
Yes for sure.
Success of services should appear in everywhere specially in such places.
I think the concept of customers services should provided from all the team in the organization from the top manger till the tea boy.
