Handling all chatbot assistant processes from integration to live with the responsible Customer Success Manager/Account Lead
Preparation of the assistant's map on MindBehind based on the designed experience and scenarios
Conducting AI tests
Preparation of reports as agreed with the brand within the Account Lead information
Involvement in chatbot development and tracking processes
Conducting AI-Based Chatbot Data studies
Keeping brand documents and flow documents up to date
Completion of tasks assigned in Jira by managers within the specified time frame
What are we expecting from you?
a bachelor’s degree
advanced level of English skills
have 1+ year of experience
have a data-savvy mindset to be a part of our AI-based chatbot product (MindBehind)
ability to analyze and interpret chatbot data to run retrospectives and evaluations to continually assess and identify areas for improvement
have solid oral and written communication abilities, with positive and energetic presentation skills and exquisite listening skills. Alas, we’ve got clients all over the world!
to juggle multiple tasks at the same time with superior project and time management skills. And a keen eye for detail!
cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our assistance
go-getter and self-starter attitude with a track record in taking initiative and owning end-to-end deliverables in a fast-paced environment
have the ability and flexibility to work in a fast-paced startup environment
background in copywriting would be a huge plus.
having a solid understanding of chatbots is not necessary but would definitely be a plus!
While exporting our technology to the world, we offer you:
A chance to work in an international, diverse, and inclusive environment
To be a part of an industry that’s shaping the future of customer experiences
Opportunity to be a part of different side projects depending on your interests
Access to many hard and soft skill training to help you improve and challenge yourself
Free access to exclusive platforms such as LinkedIn Learning, Blinkist, Masterclass, and Neoskola
Inclusive Private Health Insurance
Food allowance to cover all the yummy food expenses monthly
Transportation allowance for our hybrid work model
