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We are looking for a DevOps Service Engineer - Integration
First things first: Our Brand.
We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries.
With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.
We are proud to export our successful practices abroad, while transferring our global know-how to our country.
We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.
Our Spirit, Our Way.
Here are the key behaviours that help us bring our Spirit and Purpose to life:
Earn customer loyalty: Small things do matter.
Experiment, learn fast: Just take the chance.
Create the future: That s possible.
Get it done, together: It s up to each of us to make it happen.
Here, everyone can feel free to be themselves and express their ideas.
We are proud to have the most flexible #hybrid way of working in Turkey.
Together with your team, you can decide which days to come to the office depending on your work requirements.
Another favorite: Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafas (Friday mood :)).
And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.
Why is this role really critical to us?
Ensure that Vodafone Integration Services Up & Running with pro-active perspective on production.
This Position is accountable for managing all of the integration applications (Tibco , Osm , Netmera, etc ,Kafka Applications and databases , Cloud Services for Postpaid&Prepaid customers etc), BTK services (Mernis etc) ), also responsible for all integration related actions of new projects.and resolving customer incidents or requests during the daily operations.
- To ensure the successful ongoing operation and coordination of related Integration Services.
- As a service owner, to have end to end ownership of the Vodafone customer experience, the quality of service performance and the processes supporting the product/service.
- Responsible of daily operational activities and availibility of systems.
- Investigating problems, finding root cause of the problems.
- Deployment of new products and services.
- Implementing change management processes and user requests.
- Periodic monitoring of systems for performance bottlenecks.
- Performance tuning of applications to ensure business needs and agreed SLAs are met.
- Responsible for reporting to stakeholders on product performance and supplier/partner performance.
- Incident and error handling for application errors.
- Ownership of capacity planning to secure availability and performance of the platforms and systems against forecasted growth and demand.
- Customer oriented.
- Excellent skills in Communication and Stakeholder Management
- Analyse new/upcoming technologies and to evaluate their impacts on current systems/environment
- Provide assistance in new projects during following stages : designing, initiation, operation
- Quality assurance of new and existing Order Releted and Integration Related Services
- Assurance of predefined KPIs.
- Create necessary alarms for new projects
- Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Order Management (OSM), Tibco sytems and Installation and configuration of Weblogic, Websphere and Load Balancer.
- Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.
- Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.
- Ensure that, business processes to support and manage the service are developed, rolled out are not impacted adversely by any changes to the product/service
- Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
- Accountable for improving operating costs for the product/service.
- Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
- Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
- Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
- Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
- Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
- Protect user accounts and associated passwords , and accept accountability for any actions performed via usage of those accounts.
- Bachelor’s degree from Computer, Electronics and other related fields.
- High level of expertise in service incident handling and troubleshooting
- Excellent Problem solving skills
- Good knowledge of statistical Analysis (Data analysis, Trend analysis etc)
- Good command of English.
- Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR
- Technical qualifications:
o Basic knowledge of Cloud Services , Openshift platforms , Microservices vs.
o Basic knowledge of App Dynamics,Grafana,Kibana Tools.
o Significant experience in using SQL , PL/SQL ,PostGreSql .(Min 2 years)
o Significant experience in UNIX and shell scripting. (Min 3 years)
o Ability to use analytical, network security, network monitoring, and administration software programs.
o Ability to work in flexible work hours under pressure and tight deadlines.
o Ability to use Jenkins, RPA,UC4 and HPOO automation tools knowledge and experience at least 1 year
o Experience on OSM applcation is a plus
o Experience on Tibco application is a plus
Get to know us
If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye
This role has a #Hybrid working model
Wait for it: Our benefits!
We like to keep them flexible:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance.
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!
#LI-Hybrid
Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.