Graduated from Biomedical Engineering or a related field at a university
Possesses Sales Promotion and Clinical Support (mandatory) certificates
Has at least 2 years of experience in the field medical device sales
Proficient in English
Holds a B-class driver's license and can actively operate a vehicle
Proficient in MS Office programs
No domestic travel restrictions
Residence in Antalya
Job Description
Expected to exhibit suitable and effective sales behaviors, lead subordinates in the sales process including contacting potential customers, identify customer needs, persuade them that Stryker products best meet those needs, conclude sales by agreeing to terms and conditions, and provide post-sale service and support within the scope of the operation room.
Always behave according to high ethical standards. Treat customers and employees respectfully and represent the company in the best possible way.
Stay informed about current concepts and provide informed ideas regarding current developments related to products and procedures. Actively research clinical developments. Understand products and related procedures thoroughly. Conduct reliable clinical conversations at all levels and position the products accordingly. Implement a genuine consultancy approach, and add value and trust to the operation room. Provide consultancy to clinical customers and support the team.
Act honestly and fulfill commitments within specified timelines. Establish deep customer loyalty based on reliability and sincere assistance.
Independently develop a three-year business plan with SWOT analysis, SMART goals, and a solid understanding of the region. Determine the long-term product stock in the region based on renewal cycles and contract renewals and utilize this information in business planning.
Understand customer requirements and emotional motivational sources very well and take positions accordingly. Recognize buying signals and respond accordingly. Provide consultancy to customers at all levels. Ensure real "consultancy level" sales. Ensure that customers emotionally connect with the products and sales team, respect the advice given, and keep coming back for repeat purchases (initiating the process themselves).
Frequently leverage the Stryker cross-franchise portfolio to add value to offers. Provide consultancy to the team in offer writing. Provide consultancy/mentoring in the region and within the franchise regarding both cross-divisional opportunities and opportunity characteristics. Demonstrate the "Stryker first" approach when dealing with cross-divisional opportunities.
Demonstrate potential and ability to coach all team members, and elevate the team's standards.
Work without explicit direction. Take on the role of sales leader in one or more projects. Provide significant autonomy and lead collaboration with CFT/SME in determining deliveries, and facilitating the process. Evaluate completed tasks from a long-term perspective aligned with targeted outcomes.
Report observations/problems clearly and take necessary actions.
Demonstrate development in intra-departmental sales leadership skills. Failure to achieve results, make faulty decisions or recommendations, or not reach significant company goals in sales may impact profits and/or budgets negatively.
Communicate scientific support requests and plans to the marketing department in their region and support this process.
Provide support to the Logistics team when necessary.
Act with honesty in accordance with compliance rules, and fulfill commitments within the required timeframe.
Relay customer feedback (complaints) to the Quality department, evaluate feedback within their responsibility area, take necessary actions, and report them to the customer and relevant individuals.
Communicate scientific support requests and plans to the marketing department in their region and support this process.
