Account Executive Facultative
- Dubai, United Arab Emirates*Account Executive Facultative
- Dubai, United Arab EmiratesPosted 10 days ago 5People have clicked 1 open position Experience Needed: Not Specified Education Level: Not Specified Job Details
Career Level: Experienced (Non-Manager) Salary: Confidential Job Categories:
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Job Description
Job DescriptionA key member of a growing Facultative Reinsurance Client Servicing team, working alongside sales and broking colleagues in our Facultative Dubai team, our global network offices, our direct clients and our operational team in Mumbai. There will be the opportunity for remote home working, alongside the more traditional office-based role.We place bespoke facultative reinsurance solutions for our diverse client base, ranging from large and small overseas insurance companies and local Dubai insurers.RoleClient Relationship ManagementWork on assigned New Business, Renewal placements and clients to complete the following activities, under supervision of the Lead Broker:Pipeline population and updates into CRM, as advised by Lead BrokerCreate and maintain placement file on Electronic Filing System/Document Management System (DMS)File all pertinent information related to assigned placementsConduct DFSA (Dubai Financial Services Authority) onboarding of new clientsConduct Know Your Customer checks (KYC) refreshers as and when requiredLog requests on Service Hub for Mumbai Placing & Billing Team to prepare MRC’s (Market Reform Contracts), Invoices and Evidence of Covers (EOCs)Coordinate with Mumbai Placing & Billing (P&B) Team on queries, errors, revisions etc.Share all documentation produced by Mumbai P&B with the Lead BrokerPerform Sanctions Checks on SMART tool through coordination with Lead Broker on resolution of issues and queriesPerform Third Party Approval process by populating the Third-Party Scorecard through coordination with Lead Broker on resolution of issues and queriesEvaluate Organisation setup (Client, Insured, Reinsured, Reinsurers, Third Party etc.) on Eclipse and initiate actions accordingly, including due diligence (KYC) where requiredCoordinate with central KYC and Sanctions Teams on queries, errors, revision etc.Prepare CEM (Client Excellence Model) Quote-to-Client (QTC) and Confirmation of Cover (CoC) where requested, and submit to Lead BrokerEscalate open issues to Lead Broker throughout the placement process and particularly at Quote to Client, Firm Order and Evidence of Cover stage to avoid any breachesBe the first point of contact for all internal queries (including Accounting & Settlement (A&S)) aiming to resolve all internal queries independently, and escalating to Lead Broker when requiredRequirements Qualifications Relevant academic qualification or equivalent experienceRelevant professional qualification or equivalent experience, with the ability to translate knowledge and experience into recommendations to add value to the businessProven expertise across a variety of risk and insurance products and services, or deep expertise in a narrower areaExcellent organizational skills and understanding of inter-departmental dependenciesSkilled at building effective relationships, at all levels, with clients, prospects, associates, and (re)insurers.Ability to represent the practice and Willis Towers Watson with integrity and credibilityGood communication skills, negotiation and influencing skills in EnglishExperience of working with and adhering to processes and systems to support client service deliveryThe Application Process Stage 1: Online application and recruiter review Stage 2 Live video interviews with hiring managers Stage 3: Offer and onboarding WTW is an equal opportunity employer
