Job Title: Clinical Operations Manager
Reporting Manager: Managing Directoe
Location: Dubai, UAE
About GluCare
GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables, IoT devices, machine learning, and artificial intelligence to empower our clinicians and provide personalized and data-driven coaching to our patients.
Job Summary
The Clinical Operations Manager is responsible for overseeing the daily operations of the clinical department to ensure the delivery of high-quality patient care. This role includes managing clinical staff, optimizing operational processes, ensuring compliance with healthcare regulations, and driving continuous improvement initiatives within the clinic.
Key Responsibilities:
1. Clinical Leadership - Provide strategic leadership to the clinical team, ensuring the delivery of high-quality, patient-centered care and oversee the development and implementation of clinical protocols, policies, and procedures.
2. Operations Management - Manage day-to-day clinical operations to optimize efficiency, workflow, and patient experience. Collaborate with cross-functional teams to integrate clinical services with other departments for seamless operations.
3. Quality Assurance - Establish and monitor quality assurance programs to maintain high standards of care. Conduct regular audits and assessments to ensure compliance with healthcare regulations and best practices.
4. Team Development - Recruit, train, and mentor clinical staff, fostering a culture of continuous learning and professional development and promote collaboration and effective communication within the clinical team and with other departments.
5. Patient Engagement - Implement strategies to enhance patient engagement and satisfaction and gather and analyze patient feedback to drive improvements in clinical processes and services.
6. Resource Allocation - Manage resource allocation, including staffing levels, equipment, and supplies, to meet patient care demands. Collaborate with the finance department to develop and manage budgets related to clinical operations.
7. Technology Integration - Collaborate with IT and other stakeholders to integrate technology solutions that enhance clinical operations. Ensure the effective utilization of electronic health records (EHR) and other healthcare management systems.
Qualifications:
• Master's degree in Healthcare Administration, Business Administration, or a related field.
• Proven experience in a leadership role within clinical operations, preferably in diabetes care or a related field.
• In-depth knowledge of healthcare regulations, compliance, and quality assurance standards.
• Strong interpersonal and communication skills, with the ability to lead and motivate a diverse clinical team.
• Proficiency in using electronic health records (EHR) systems and other clinical technologies.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.