Clinic Receptionist

Job Title: Clinic Receptionist - Immediate Availability

Skills-Hub Recruitment Solutions is a leading healthcare facility dedicated to providing high-quality medical services to our community. We are currently seeking an Emirati female Clinic Receptionist with an immediate availability to enhance our team. The ideal candidate should have a background in clinic operations, excellent communication skills, and be able to provide a welcoming and efficient experience for patients.

Key Responsibilities:

1. Patient Reception:
   • Greet patients and visitors with a friendly and compassionate demeanor.
   • Check-in patients and collect necessary information accurately.
   • Schedule appointments and manage the appointment calendar.
2. Phone Management:
   • Answer phone calls promptly and direct inquiries to the appropriate department.
   • Confirm and remind patients of upcoming appointments.
3. Administrative Support:
   • Assist with administrative tasks, including patient record management and data entry.
   • Coordinate with medical staff to ensure smooth patient flow.
4. Insurance Verification:
   • Verify patient insurance information and eligibility.
   • Assist patients with insurance-related inquiries.
5. Medical Billing:
   • Provide support in processing patient invoices and collecting payments.
   • Ensure accurate documentation of billing information.
6. Patient Assistance:
   • Address patient queries and provide necessary information about clinic services.
   • Maintain a helpful and informative atmosphere for patients.
7. Health and Safety Compliance:
   • Follow clinic protocols to ensure the safety and well-being of patients and staff.
   • Adhere to confidentiality guidelines regarding patient information.
8. Collaboration with Medical Staff:
   • Coordinate with medical professionals to facilitate smooth clinic operations.
   • Communicate effectively with doctors, nurses, and other healthcare staff.

Qualifications and Requirements:

• Arabic Female
• Immediate availability for employment.
• Previous experience as a receptionist in a clinic setting is essential.
• Familiarity with medical terminology and clinic procedures.
• Excellent communication skills in both English and Arabic.
• Using clinic management software is an advantage.
• Ability to handle patient inquiries and concerns with empathy and professionalism.