Colleague Accommodation Supervisor
Job Description
We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As an Colleague Accommodation Supervisor you are responsible for all administrative work related to the maintenance and colleague welfare within the accommodation and your role will include key responsibilities such as:
• Update regularly the accommodation plan and rooms inventory
• Report incidents in the accommodation and report immediately to the Human Resources Department
• Handle colleague welfare and concerns related to rooms and privacy
• Pick up and drop of a colleague to the airport
• Coordinate with the contracting company concerning all maintenance issues
• Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our colleagues a healthy environment
• Daily patrol in the accommodation for anything unusual to be noted and reported to the Human Resources Department
• Follow up with the purchasing on pending items related to the colleague housing
• Update all stores in the accommodation and ensure no shortage of needed items
• Arrange rooms for new colleagus as per the SOP’s
• Handle and control colleague movements and shifting inside the accommodation
• Prepare and maintain up to date inventory lists for all flats and accommodation
Skills
Education, Qualifications & Experiences You should ideally have previous experiences in a similar role with a good command of English. Other language skills and computer knowledge are an advantage.
Knowledge & Competencies
The ideal candidate will be genuine, friendly and extremely proactive individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Dubai, UAE Situated on Dubai’s prestigious Sheikh Zayed Road, in the heart of the city’s bustling business district and adjacent to the Financial Centre Metro Station, Towers Rotana offers comfort and convenience in a prime location. Major landmarks, districts and attractions are just a short ride by metro, from the iconic Burj Khalifa and Dubai Mall in Downtown Dubai, to the Dubai World Trade Cent... re and Dubai International Airport. With stunning city and Arabian Gulf views and Dubai’s famous beaches close by, the property is an urban haven that makes the most of this exciting global destination. Choose from 375 elegantly-furnished rooms, suites and apartments. From short business trips to longer leisure breaks, our wide range of well-designed accommodation options feature modern furnishings and facilities that cater to guests’ specific needs. A dining destination in its own right, Towers Rotana plays host to award-winning fusion cuisine restaurant, Teatro, the longest bar in the Middle East, Long’s Bar, as well as all-day dining favourite Flavours on Two, European-style lobby café, Wraps and relaxed pool bar Aquarius. For business meetings with a difference, choose from 8 rooms with modern amenities, and when you have finished for the day, head to the top-floor Bodylines Fitness & Wellness Club and make the most of the outdoor swimming pool with sun terrace, Jacuzzi, fully-equipped fitness centre, steam and sauna rooms and inspiring Jumeirah coastline views.
