Our client owns and operates shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries. They are committed to delivering an exceptional customer experience across all touchpoints.
Position Overview:
We are seeking Contact Centre Officers specializing in chat & call support to play a pivotal role in ensuring a seamless and satisfactory customer experience throughout the entire purchase cycle. The successful candidates will engage directly with potential customers, providing assistance and guidance from initial inquiry to final purchase, addressing queries, resolving concerns, and facilitating transactions in a timely and professional manner.
Key Responsibilities:
Requirements:
Application Process:
Interested candidates who meet the above criteria will be invited and ask to submit the following:
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.