OD & Rewards Manager

The Organisation Development & Rewards Manager is responsible for driving organisational growth through effective organisation design, employee engagement and performance excellence. They will liaise with key operational stakeholders and HR leaders to plan, design and implement effective strategies to foster an agile mindset and enhance the work culture. 

• Conduct comprehensive assessments of the organisation's current structure, roles, and capabilities to understand the status quo, identify gaps and recommend changes to enhance agility, efficiency and effectiveness.
• Develop and design organisational structures that align with the company's strategic goals, ensuring clarity in job roles & responsibilities, reporting relationships, decision-making processes, and accountability.
• Collaborate with key stakeholders across departments and levels to gather input, gain buy-in, and ensure alignment with organisation goals.
• Assess the organisation's talent needs and align the organisational structure to support talent acquisition, development, and retention strategies.
• Develop and implement a competitive compensation strategy to attract and retain top talent through market research and benchmarking.
• Evaluate existing benefits offerings and make recommendations for enhancements or changes to improve employee satisfaction and cost-effectiveness.
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Establish metrics and key performance indicators (KPIs) to monitor the effectiveness of the current design and build a performance management system. 
• Develop and implement performance management processes and tools to set clear expectations, provide feedback, and evaluate individual and team performance.
• Design and implement initiatives to enhance employee engagement, satisfaction, and retention, such as employee surveys, feedback mechanisms, recognition programs, and wellness initiatives.
• Develop and implement programs to cultivate leadership capabilities at all levels of the organisation, including coaching, mentoring, training, and succession planning.
• Drive a culture of continuous improvement within the organisation by seeking feedback, evaluating outcomes, and implementing changes to enhance organisational effectiveness.
• Lead change management efforts by developing and implementing strategies to effectively manage organisational change, including communication plans, stakeholder engagement, and resistance management and facilitating the transition to new structures and processes.

• Bachelor’s Degree Level in Human Resources, Organisational Development, Business Administration, or a related field. Master’s degree or CIPD qualification preferred. 
• Proven experience in organisational development, total rewards, change management, and talent management roles.
• Strong understanding of organisational behaviour, employee engagement principles, and change management methodologies.
• Prior experience of working in the Middle East business environment, ideally in the Government/ Semi-Government sectors.
• Project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and influence stakeholders at all levels of the organisation.
• Excellent spoken and written English communication, facilitation and interpersonal skills.

About Etihad Airport Services

Etihad Airport Services Ground is the sole ground operations handler at Zayed International Airport. 
EASG handles a wide variety of ground functions at the capital’s international airport, from passenger check-in and boarding to baggage handling and aircraft services. 
All operations are centered around its three main prerogatives: safety and security in all its functions, world class operations for all customer airlines through maximum efficiency and a world class customer experience for all visiting and transiting guests.