Role Purpose
To validate and process transactions for internal business units, ensuring accuracy, compliance with regulatory requirements, and adherence to operational standards.

Key Responsibilities

• Process and verify transactions in line with procedures and SLAs
• Provide operational support to Branches and Business Units
• Ensure compliance with internal controls and CBUAE regulations
• Manage account closures, cheque return cases, and archival coordination
• Perform reconciliations (e.g., Takaful accounts) and initiate required submissions
• Resolve day-to-day operational queries efficiently
• Support UAT and operational improvement initiatives

Requirements

• Higher Secondary education
• Minimum 4 years’ experience in Banking Operations
• Knowledge of banking systems (CRM, Finacle, DocSafe, etc.)
• Proficiency in MS Office

Competencies

• Attention to detail
• Problem-solving
• Communication and teamwork
• Customer-focused approach

What We Offer

• Competitive salary package
• Strong emphasis on work-life balance and employee wellbeing
• Access to world-class Learning & Development and career growth opportunities
• Generous annual leave and private healthcare
• Preferential banking facilities for employees