As a Sales Coordinator,you will be responsible for providing support to the sales team and ensuring smooth operations of the sales process. You will play a key role in coordinating activities between sales representatives, clients, and other internal departments to maximize sales effectiveness and customer satisfaction.
Responsibilities:
Assist the sales team in achieving sales targets and objectives.
Handle incoming inquiries and provide timely and accurate information to clients regarding products, pricing, and services.
Prepare and process sales orders, ensuring accuracy and completeness of information.
Coordinate with the production or procurement team to ensure timely delivery of orders and resolve any issues related to product availability or delivery schedules.
Maintain and update customer databases and sales records, including contact information, sales activities, and order history.
Prepare sales reports and analyze sales data to identify trends, opportunities, and areas for improvement.
Assist in the development and implementation of sales strategies and promotional activities.
Liaise with clients to gather feedback, address complaints, and ensure high levels of customer satisfaction.
Provide administrative support to the sales team, including scheduling appointments, arranging meetings, and preparing sales presentations or proposals.
Stay updated on industry trends, competitor activities, and market conditions to provide insights and recommendations to the sales team.
Qualifications:
Bachelor's degree in business administration, marketing, or a related field.
Proven experience in sales coordination, customer service, or related roles.
Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with clients and colleagues.
Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize tasks effectively.
Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint.
