Sales Manager - Outdoor sales

Key Responsibilities:

• Sales Leadership:
  • Develop and implement effective sales strategies to achieve and exceed sales targets.
  • Lead, mentor, and motivate the sales team to deliver exceptional customer service and achieve individual and team goals.
  • Monitor sales performance and provide regular feedback and coaching to the team.
• Customer Relationship Management:
  • Build and maintain strong relationships with clients, ensuring a personalized and memorable shopping experience.
  • Address customer inquiries, concerns, and feedback promptly and professionally.
  • Develop and implement customer loyalty programs to enhance customer retention.
• Market Analysis and Strategy:
  • Conduct market research to identify new sales opportunities and stay updated on industry trends.
  • Analyze sales data and market trends to make informed business decisions and adjustments to sales strategies.
  • Collaborate with the marketing team to develop promotional campaigns and events to drive store traffic and sales.
• Product Knowledge and Presentation:
  • Maintain in-depth knowledge of the outdoor furniture product range and stay informed about new product launches.
  • Ensure that the showroom is well-presented, with attractive displays that highlight the features and benefits of our products.
  • Provide training to the sales team on product features, sales techniques, and customer engagement.
• Operational Excellence:
  • Oversee daily store operations, including inventory management, order processing, and visual merchandising.
  • Ensure compliance with company policies and procedures, including health and safety standards.
  • Manage budgets, expenses, and financial reports related to sales activities.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in luxury retail sales, with at least 2 years in a managerial role.
• Proven track record of achieving and exceeding sales targets.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of the luxury market and customer preferences.
• Ability to analyze sales data and market trends to drive business decisions.
• Proficiency in Microsoft Office and CRM software.
• Fluency in English is required; knowledge of Arabic is an advantage.