The Technical Release Manager will be responsible for overseeing and ensuring the smooth and successful deployment of technical projects to production environments at RAKBANK. This role involves coordinating between various stakeholders, managing risks, and ensuring compliance with the bank's standards and regulatory requirements.
Release Planning: Develop and maintain a release management plan that encompasses all aspects of a release, from design through to deployment, ensuring alignment with multiple project timelines and business objectives.
Coordination and Communication: Act as a bridge between the development, QA, operations, and business teams to ensure clear communication, understanding of goals, and alignment of expectations for each release.
Risk Management: Identify potential risks associated with releases and develop mitigation strategies to ensure uninterrupted service delivery to customers.
Compliance and Standards: Ensure all releases comply with RAKBANK's internal standards, industry best practices, and regulatory requirements specific to the banking sector in Dubai.
Deployment Management: Oversee the deployment process, ensuring that all technical specifications are met, and the release is deployed successfully with minimal disruption.
Stakeholder Management: Engage with key stakeholders throughout the release process, providing updates and managing expectations regarding release outcomes. Including staff members up to and including the CEO.
Quality Assurance: Work closely with the QA team to ensure that releases meet the required quality standards before deployment.
Post-Release Support: Coordinate post-release activities, including initial incident management and overall support handover, documentation, and retrospective reviews to identify areas for improvement.
