Assist in controlling and analyzing quality levels of products and service, Guest satisfaction, merchandising and marketing.
Handle all incoming and outgoing food and beverage correspondence including guest's feedback promptly and accurately
Administer all mail going in and out of the F&B Admin office
Assist in the F&B planning process, communication and potential documentation/records management.
Ensure the smooth and efficient running of the Food & Beverage Department by ensuring that coordination, administration, communication functions and duties of the department
Manage guest queries in a timely and efficient manner
Ensure compliance of brand standards and policies
Supervise small events as required
Establish and maintain effective Employee relations
Develop formal training plans and conduct on the job training sessions for Food & Beverage Department Employees
Attend and contribute to weekly Food & Beverage Departmental meetings
Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.
