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    Aramex

    Shipping
    Jordan - Amman
    Type:
    Employer (Private Sector)
    Employees:
    500 Employees or more
    Web Site:
    Year Founded:
    1982

    About

    Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering. In January 1997, Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. After five years of successful trading, Aramex returned to private ownership in February 2002 and continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex) with its shares traded under ARMX. Today, Aramex employs more than 13,900 people in 354 locations across 60 countries, and has a strong alliance network providing worldwide presence. As the first company in the region to report on its sustainable practices, Aramex continues to be accountable for its commitments to all stakeholders. Aramex is keen on continuously practicing its citizenship by being an active partner in development and serving its communities and the environment.

    Vision


    To enable and facilitate regional and global trade and commerce.

    Mission


    To be recognized as one of the top five global logistics and express transportation service providers. It is the next destination we aim to reach in our journey.

    Values


    1. Innovation and Technology 2. Quality 3. People 4. Corporate Activism 5. Commitment to Security - TAPA

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    Jobs

    To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to,

    • Handle Incoming Phone Calls

    • Resolve standard customers requests and route issues that require follow-up to Customer service Team

    • Communicates customer inquiries/messages/feedback to teams and sales owners

    • Provide satisfactory service to customers

    Job Role: Customer Service and Call Center Company Industry: Shipping Career Level: Entry Level
    We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. He/ she will be responsible for administrative tasks and contribute to making the company a better place to work. Participate in the recruitment process of new staff and prepare personnel files and all other related documents. Prepare notices and advertisements for vacant staff positions. Source and attract candidates by using databases, social media …etc. Screen candidates resumes and job applications; filter candidates for open positions. Schedule and organize interviews. Conduct reference checks on possible candidates. Promote company’s reputation as the “best place to work in”. Provide advice and assistance to supervisors on staff recruitment. Maintain knowledge of the legal requirements and government regulations affecting Human Resources functions to ensure compliance with labor laws. Collect, calculate, and enter payroll data. Update payroll records by entering monthly changes. Provide payroll information by answering questions and requests. Maintain payroll operations by following policies and procedures. Establish/maintain employee records; ensure that employee changes are entered correctly and made on a timely basis. Provide advice and assistance to staff and management on pay and benefits systems. Oversee employee services as well as social facilities. Implement and administer employees’ relations programs for fostering inter-employee relationships. Enhance the communication between the management and the employees and ensure that all employees are informed of all info related to their job and rights. Provide basic counseling to staff who have any HR related obstacles. Any other duties which may be required by management.
    Job Role: Human Resources and Recruitment Company Industry: Shipping Career Level: Mid Career
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    Employees

    Waseem Mohammad

    Operation supervisor and logistic team leader
    Aramex Saudi Arabia - Jeddah

    Mohamed Ramzy

    October Sales Manager , Branch Manager
    ARAMEX Egypt - Cairo

    Zina Al-Taee

    Sr. HR & Training Leader– Head of HR & Training
    aramex Oman

    Oussama Khalil

    Customer Account Executive
    aramex Saudi Arabia - Riyadh
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    Gallery


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    Milestones

    • 2005-02-01 Went public on the Dubai Financial Market

    • 2003-01-01 Co-founded the Global Distribution Alliance (GDA)

    • 2002-01-01 Acquired by Abraaj Capital

    • 1997-01-01 Traded shares on the NASDAQ stock exchange

    Awards

    • Best Environmental Practices

      Aramex took the Best Environmental Practices award from the International Green Apple Awards in 2008.


    • Express Logistics Provider of the Year

      Aramex won the Express Logistics Provider of the Year Outstanding Achievement of the year Award from SCATA.


    • Best Quality Assurance Program

      Aramex took the Best Quality Assurance Program from Middle East Call Center Awards in 2010


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