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    Azadea Group

    Lebanon - Beirut
    Employer (Private Sector)
    500 Employees or more
    Year Founded:


    Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia. With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

    For more information, please visit www.azadea.com.


    The Universe Manager is responsible for overseeing the Universe activities in order to ensure that its operations are carried out in the most effective manner and in compliance with the company customer service standards. He/she is also responsible for maintaining high standards of visual merchandising and store presentation, and ensuring availability of products at all times. Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achievedDevelop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns Recommend price modifications based on bench-marking in order to maintain competitivenessMonitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the teamMonitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all timesGreet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standardsDevelop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media toolsCommunicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost salesHandle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standardsPerform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other
    Job Role: Sales Company Industry: Retail/Wholesale Career Level: Management
    The Performance Management Specialist is responsible for liaising between all company employees and the HR Department to try and reduce staff turnover and increase communication, adhering to company’s policies and Local Labour Law Coach and support employees on day to day concerns, career matters, and any arising conflict within their team; handle their grievances in compliance with the Company policy and Local Labor Law Perform field visits to keep an open communication channel with shop employees and managementSupport employees and managers during performance review and maintain the appraisal systemConduct assessment programs to identify potential employees for promotion and classify gaps on skill set, Develop personal development plans in line with the employee performance appraisal and assessment results in order to improve performance; advise the Training & Development department accordingly and ensure proper monitoring and follow upImplement and maintain the Disciplinary action Matrix in line with applicable policies and procedures & labor law, and handle disciplinary issues accordinglyConduct seasonal studies on different HR metrics such as company turnover, probationary success,disciplinary actions, promotional rates and employee satisfaction survey; generate and analyze related reports and suggest action plans accordinglyCoach managers on conflict resolution, handling employee issues, motivating subordinates andbuilding teams, in order to increase productivity and boost employee moraleConduct exit interviews and facilitate the exit process including coordination of final settlement, visa cancellation, etc...
    Job Role: Human Resources/Personnel Company Industry: Retail/Wholesale Career Level: Mid Career
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