Concept Combined General Trading Company.

About Concept Combined General Trading Company.

Concept General Trading Co established in 2007 with the vision of providing exceptional IT solutions and services in Kuwait. Concept’s is an integrated IT solution provider. Our expertise extends to different IT solutions, IT consultancy, Internet provider and now Smart Solutions. Our vision is to be at your service for all technology solutions. And to achieve our goals we’ve expedited our association with one of the best organizations across the globe. Like Teles, ZTE, Eon, Kurt, Qualitynet and more. Concept has a world‐class management team with direct knowledge of the industry, extensive research experience, and unique administration skills. Concept’s is a company driven to provide customers with a complete solution to their entire current and future IT needs. The company's customer base includes all consumers and all small‐to medium‐sized businesses, including start¬ups. Mission Statement: “To maximize our contribution towards the development of IT solutions and services in Kuwait, and provide excellent services to our clients.” Corporate Structure Key to our success is the distinction of roles to ensure each department provides its primary function to clients without any shared focus. Concept is divided into three departments: • Management • Sales • Technical Support: which is further divided into: • Network Operations • Field Operations • Helpdesk Our Personnel Another reason for our success is our Personnel. Each personnel is required to have a minimum qualification to ensure that everyone in the various departments meet the required level of expertise. Recurrent trainings in corporate ISP are also provided. We also ensure that each personnel attend at least one business internet services training course each year