About

VERBAL OCEANZ is an integrated International Contact Center combining the best technology, processes and people. It is located in Gulberg, Lahore, PAKISTAN. We are in a unique position to provide our clients with the best services round the globe by utilizing our one-to-one experience across every point of the customer relationship lifecycle. Verbal Oceanz specializes in direct marketing, telesales, surveys and outbound process. It is our strategy to serve our international clients wherever they have their customers. Verbal Oceanz seeks ways to improve service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent�s performance. In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives. Verbal Oceanz has a wide experience in outbound processes. Various product campaigns, which have been handled till date, are in the area of customer products and services. Verbal Oceanz has extensive experience in handling multiple campaigns simultaneously. Verbal Oceanz can be your strategic partner as our contact center has a reliable technology to support our global service commitments. Our technical platform has been designed and supported by a leader in development of Customer Relationship Application. Our close relationship with the leader makes Verbal Oceanz a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way. ...Show less