VOCALCOM is a leading international developer and integrator of contact center solutions. We bring to market a broad range of products and associated services that enable organizations to interact with their customers using all available communication interfaces: telephone, fax, e-mail, Web, VoIP. Over the past 10 years, Vocalcom has provided world-class contact center solutions. The company counts over 200 employees throughout Europe and the US. With presence in more than 38 countries, 3.500 clients and an income of over 90 million euros (2007) Vocalcom is the top European group and the third leading provider of contact center solutions in the world. Our mission is to help our clients achieve efficient, profitable and affordable customer interaction. For more information, please visit www.vocalcom.com.