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Other Business Support Services
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Job description

PPRIMARY RESPONSIBILITIES:

  - Act as an expert in the stabilisation of business intelligence operations and reports, with a focus on Sigma BI and Snowflake environments


  - Manage and support a team of specialists from various fields (business intelligence analysts and ETL/BI developers)


  - Proactive communicator with leaders in the organisation and able to prevent and manage crises linked to data quality and report production delays


  - Design and implement tactical processes to secure the production of timely and accurate reports within Sigma BI and Snowflake-based pipelines


  - Maintain and improve report delivery through difficult data challenges and provide feedback on the work of others


  - Promote business intelligence and data management best practices, leveraging Sigma BI and Snowflake capabilities across the company


  - Provide hands-on coaching and oversight on all aspects of BI report delivery: appraisal, design, management, deployment, delivery and more


  - Work directly with stakeholders to address their BAU needs using Sigma BI as the primary reporting layer over a Snowflake data platform


  - Ensure the development of key resources to migrate to and scale within the Snowflake and Sigma BI ecosystem


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  QUALIFICATIONS:


  - A university degree in business intelligence, data science or other relevant training


  - Over 4 years of experience in BI Ops, improvement and maintenance of BI reports


  - Primary expertise in Sigma BI for report development, dashboard design and self-service analytics delivery


  - Deep hands-on experience with Snowflake, including data modeling, warehouse management, query optimization and cost governance


  - Technical proficiency in SQL (including Snowflake SQL dialect), and working knowledge of DAX and API integrations


  - Excellent understanding of data warehousing environments and ELT techniques, particularly within the Snowflake ecosystem


  - Knowledge of cloud and hybrid cloud implementations, including IaaS, PaaS and SaaS


  - Familiarity with complementary modern data stack tools (e.g. dbt, Fivetran, Azure Data Factory, Power BI) considered an asset


  - Excellent analytical and reasoning skills resulting in clear, robust and flexible architectures


  - Ability to proactively manage senior stakeholders


  - Encourage outreach to others through collaboration, examples and mentoring


  - Exceptional communication skills with both technical and non-technical stakeholders


ills with both technical and non-technical stakeholders.


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