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Job Description

  • Addressing inquiries, resolving issues, and providing information about our services.
  • Listen attentively to customer concerns, showing empathy and understanding, and taking ownership of resolving their issues.
  • Collaborate with other team members and departments to resolve customer issues and improve overall customer satisfaction.
  • Proactively identify opportunities to enhance the customer experience and provide feedback on process improvements.
  • Follow established customer service procedures and guidelines to ensure consistency and compliance.
  • Handle customer complaints or difficult situations with professionalism, patience, and a focus on finding solutions

Job Details

Job Location
Cairo Egypt
Company Industry
Other Business Support Services
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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