E-Commerce Commercial Manager - Mazaya Group

Who we are (Company introduction)

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta Studio is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. 

Position Overview

We are seeking an experienced and strategic E-Commerce Commercial Manager to join our partner Mazaya Retail Group. The ideal candidate will have a proven track record in driving e-commerce growth, managing digital sales channels, and optimizing commercial strategies. This role requires a strong understanding of the e-commerce landscape, excellent analytical skills, and the ability to collaborate with cross-functional teams

What you’ll be doing

• Direct Manager for two teams (commercial & content), setting KPIs/Scorecard for each team member
• Responsible for 10 different Fashion & Beauty Brands with 10 different websites from commercial POV (Content, Traffic, Conversion, AOV, Sales & Gross Profit)
• Communicate with Brand & Marketing directors along with suppliers (Franchisers) to align brand strategy & communication
• Enable commercial team to maintain a rolling 1 year ecom calendar which includes market seasonalities, commercial plans (discounts, promotions, etc) & communication channels (Social Media, SMS, etc) for each brand
• Follow up with ecom Commercial Team to have spending within budget (SM, Influencers, sampling, gifting, etc)
• Lead Media buying with the help of Digital department to ensure efficient ROAS
• Grow Marketplaces sales YoY (Amazon, Noon, Instashop, etc)
• Build Partnerships (BNPL/payment aggregators, seasonal collaborations with relevant brands, etc) to increase sales in the required channels as per overall strategy
• Report Activities ROI