Regular - FE Service Owner
FE Service Owner
ref :577500 | 06 Nov 2023
apply before : 04 Feb 2024
CityStars, Cairo, Égypte - Egypt
about the role
- Harmonize the way of work within the SO Team
- Documentation of all procedures and reporting
- Coaching for New Comers
- Drive new initiatives to develop the team learning process and improve service quality
- Lead all management and Governance meetings and presentations representing the whole team (CoPil, SLB, Service reviews, Governance… etc.)
- Process Updates across all SO domains and operations’ teams
- Manage projects across FE domain as needed
about you
Real leadership to lead transversal projects, action plans and processes Comfortable with complex organizations Results oriented and strong sensitivity to respect SLA Contract Management Ability to work under pressure Good interpersonal, team-build and leadership skills. Exemplary time management, organizational and communication skills Proactive, self-motivated and determined attitude Technical skills and production experience will be very appreciated Experienced in Cloud or IT Technologies.
additional information
French is a must At least 7 years of experience
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
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