Job Description
SOKNA is hiring Field Coordinator with the following responsibilities & requirements.
Job Responsibilities:- Be our frontline representative, based in one of our partner hospitals to directly interface with families facing loss in a timely manner.
- Plan, lead and execute funeral services on the ground on a daily basis with the support of a small team.
- Communicate with the Account Executive to receive new service requests, collect instructions and report timely updates at various steps of the funeral.
- Address customer needs with great attention to details and laser-focus on quality.
- Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values.
- Prepare all the tools and documents needed to meet the service requirements.
- Fill forms, complete paperwork and write concise notes.
- Handle payments and service accounting with relevant stakeholders.
Job Requirements:- Bachelor’s degree is a must.
- Very good written and spoken English.
- Past experience in Customer service, Hospitality, Client Service relations, public relations, Patient relations is a must.
- Leadership and high communication skills.
- Decision Making / Problem Solving skills.
Package- Very Attractive Salary + KPIs schemes + Bonuses
- Social and medical insurance are guaranteed.
Company Industry: Egypt's first end-to-end funeral service & cemetery - Company Website: https://sokna.com/
- Facebook Page: https://www.facebook.com/soknagroup/
- Work Location: Hospital Bases (Rotational)
- Working Hours: 9:00 AM to 4:00 PM.
Job Details
- Job Location
- Cairo Egypt
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified
