Job Description
NOK Human Capital is hiring "French Technical Support Agents" for a multinational contact center located in Smart Village -6th October
Job Description:
-Manage large amounts of incoming phone calls
-Identify and assess customers needs to achieve satisfaction
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements:
-Graduates
-Excellent/ Fluent French speakers
-Max age: 40
-Flexible with rotational & night shifts
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