Head of Solution Design

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Envision Employment Solutions is currently looking to hire a Head of Solution Design for one of our partners, a multinational financial services company.
Summary:
Solution Design Team is responsible for design of projects on core Payment Processing Platform and Peripheral systems surrounding the technology platform. Subject Matter Experts are required to analyze, evaluate, design & implement technology solutions for Banking Channels.
Key client facing role supporting the Relationship Management Team. Solution Architect will engage in consulting on Client specific requirements & discovery for formalizing the solution to drive a product design/change. This will involve appropriate vendor and application-based scoping and estimates to finalize project cost.  Will be responsible for the DOU (Document of Understanding) as well as associated SOW (Statement of Work) aligning the company's product design to the Clients operating model.
Design Solutions for projects for their complete life cycle & delivery channels comprising of Credit, Debit, Prepaid, Prop Cards, DCMS, PRM, Personalization, IVR, Interchanges, Payment Gateway, ATMs, POS Acquiring services covering IT, Operations and Infrastructure requirements. Also responsible for ensuring that solution is scalable, parameterized, equipped on capacity handling and within well-covered Compliance, Risk and Audit boundaries.
Pivotal liaison role working with relevant internal & external stakeholders and Application Team Leads (Product Owners/ Vendor contact) to align the Client requirements, operating model to a working company's product solution to meet those needs.  
Produce documentation to articulate the product design, and the end-to-end client proposition for client and company's business approval, including business and system process flows. 
Support responses to RFP / RFI proposals.  Engage directly with Vendors, Service providers to obtain design commitments relevant to the client base supported project delivery.

Responsibilities:

• Manage and drive the articulation of the Client requirements from business & functional perspective.
• Be the primary point of contact for the customer for requirement solution design.
• Provide input into the Solution proposal, including design and associated costing. 
• E2E payment solution design that involves EMV card personalization, Schemes Affiliation, Credit, Debit, Prepaid Card Management System, Network & Infrastructural Requirements, Switching, Capacity Planning, fraud Monitoring, Settlement & Chargeback, Certifications. 
• Support Project handover to PMO upon DOA approval. Provide support to the company's Project Manager in case of scope queries/ scope conflict during the project execution. 

Requirements:

• Bachelor’s degree in Computer Science or any relevant degrees in technology.
• Preferably holds a Masters of Business Administration or Masters of Science in Management.
• At least 5 years of experience in a Technology / IT function in a recognized international organization.  Financial services industry and Middle East experience highly desirable.
• At least 2 years of experience as Business Analyst on Card and merchant Management Platform.
• At least 3 years of operating at management level managing geographically distributed teams. 
• Excellent knowledge in services, functions and technical solutions used in payment services industry.  Core skills in at least one area: Payment processing and Card Management 
• Experience in designing solutions in payment services industry.  Experience in using analytical tools, methodologies, and best practices.
• Experience in developing documentation, presentation, and other material.
• Experience in end-to-end costing of solutions. 
• Excellent knowledge on relevant systems and solutions.

Skills

• Excellent analytical and skills
• Excellent relationship management skills
• Clear and concise approach to design 
• Excellent Presentation skills.  Ability to communicate effectively at all levels.
• Excellent communication and negotiation skills - both verbal and written.  Proven skills in facilitating key decisions, handling complex issues.
• Strong cultural awareness and knowledge.  Ability to work in a multi-cultural environment.
• Added advantage Skill - Knowledge of the below Systems.
• Base 24
• WAY4
• PRM 
• DCMS
• PCMS
• ATM / POS

Benefits:

• Bonus
• L&D opportunities
• Family Medical insurance
• Employee life insurance
• Transportation