Opportunity description
Microsoft offers a opportunity and announces its need for a Datacenter Operations Specialist who will be responsible for IT and logistics support for a portfolio of edge sites in a metro or region. You will help your team drive and deliver world-class support services across your sites and assist other regions, as necessary.
Duties & responsibilities
You will be responsible for:
Work across your partner teams, who support deployment, break-fix, inventory and asset management, security, design and build, and compliance to ensure seamless site operation. Develop and maintain relationships with leased facility landlord(s), IT service providers, and partner support teams. Provide quality control for your data center-wide IT maintenance support activities across multiple service lines. Be the primary point of contact for response to major incidents at your datacenter(s) and participate in proactive and timely resolution. Oversee successful SLA adherence in deployment, break-fix, and inventory and asset management for your data centers to ensure all local systems meet requirements supplied by Microsoft's internal security and compliance teams. Contributing to regional and global improvement programs as required.
Browse more jobs in on For9a.
High School Diploma or equivalent and industry experience. OR industry experience and college coursework. The ability to meet Microsoft, customer, and/or government security screening requirements. Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. You are preferred to have:+ Experience in a 24x7x365 production environment or related experience.
+ Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
+ Knowledge of physical Enterprise-class IT infrastructures.
+ Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
+ Ability to effectively prioritize and execute multiple tasks and projects autonomously.
+ Excellent customer service, interpersonal awareness, and communication skills (written and verbal).
Job location
Egypt (Cairo)
