Regular - Junior Network Security Engineer
Junior Network Security Engineer
ref :575338 | 19 Dec 2023
apply before : 18 Mar 2024
CityStars, Cairo, Égypte - Egypt
about the role
Key tasks and responsibilities:
• Troubleshooting and resolving high complexity customer faults.
• Provide next level technical support for Level 1 Specialists.
• When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve.
• Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
• Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard.
• Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
• Manage customer (internal and external) calls and provide them with regular updates as per each of the service support processes
• Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.
about you
Skills and Qualifications:
- Very good understanding of networking (TCP/IP, routing OSPF, switching)
- Very good understanding of application & network security concepts & technologies
- Networking Experience - VPN technologies such as IPSec and VPN clients
- Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
- Authentication systems such as LDAP, MS AD etc
- Knowledge of protocols such as HTTP, SMTP, FTP, DNS
- Experience with operating systems such as Linux, Unix and Free BSD
- Network troubleshooting experience - Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analyzers such as tcpdump, Wireshark
- Working knowledge routing, load balancing and resiliency.
- Working knowledge in large scale enterprise end-point security.
Excellent understanding of IT & networking concepts and technologies. Excellent interpersonal and customer facing skills. Strong problem solving, analytical thinking and troubleshooting skills. Excellent phone manner and business communication skills. Good understanding of ITIL incident & change management processes.
CCNA security or Security+ certified
English fluency is mandatory & French fluency is an asset.
Educational background:
• B.Sc. degree in Computer Science, communications or electronics engineering
• ITIL V3
• CISSP is a plus
Professional Experience:
• At least 2 years of professional experience
• At least 1 year of Network/ Network security technical experience
• Very good understanding of network security technologies:
-
Firewalls: CheckPoint & Fortinet and Palo Alto mainly other technologies are also acceptable
-
Load Balancers: F5 BIGIP mainly
-
Intrusion Detection & Prevention: MacAfee IPS mainly
-
Remote Access Solutions: Pulse Secure MSSL, IPsec, VPN, AAA, PKI,
-
Cloud and managed proxies: Bluecoat, McAfee, Zscaler and Prisma cloud.
- Operating Systems: Unix/Solaris & Linux.
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
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