- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
- Guiding the team on how to get the most out of self-organization.
- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
- Process keeper making sure that the department approved process is followed.
- Making different kinds of plans for the project to make sure that the project will run and delivered successfully (i.e., Communication plan, risk plan, time plan, resource plan … etc.) using inputs from different stakeholders of project.
- Continuously creates and communicates project status reports for delivery office manager and key stakeholders.
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