1. Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches to maintain the security posture.
2. Conduct Security event analysis reporting on activities through regular scheduled reporting and communications in order to highlight the main incidents and events.
3. Identify and handle incidents, which need special attention or escalation to secure the overall bank’s security and mitigate potential risks.
4. Direct the creation and maintenance of incident response run books of the Analysts team run-books.
5. Act as a lead throughout incident scenarios and provide subject matter expertise in cybersecurity incident response to facilitate the investigation and root cause analysis.
6. Ensure proper reporting for daily, monthly, quarterly and annual security posture, SOC and executive reporting and dashboards.
7. Recommend security solutions based on security postures and gaps identified.
8. Manage communication with other departments to facilitate investigation process.
9. Develop and update SLA between SOC and other departments when required and maintain SLA.
10. Participate in the formulation and implementation of the Security Operations Center Department strategy to ensure the alignment
11. Participate and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant procedural/legislative requirements are carried out.
12. Supervise the day to day operations of the Incident Management & Response team providing some guidance in the related area, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards
13. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures
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