Senior Localization Business Development Specialist

Duties and Responsibilities:

• Defining the scope of the project.
• Confirming the receipt of each request in a timely manner.
• Communicating internally & externally if necessary to create the project's prospect team members (internal stakeholders)
• Informing the client of the internal proposed process and plans to meet the requirements and deliverables.
• Solving any internal or external conflicts that may occur among the resources of the running project in order to meet the delivery date with the expected quality.
• Communicating with the internal departments (translation, LE/DTP, VM, Finance, IT) to run the different phases according to the project's nature.
• Recording the project's data in our status sheet/online system Projetex 9 and tracking the progress accordingly.
• Following up on the POs and matching them with our internal system/records
• Delivering the POs "clients" & invoices "freelancers" to the finance after confirming the rates and total amounts.
• Assuring the customer satisfaction throughout the whole project process and following up with daily/weekly progress reports or conference calls.
• Maintaining a healthy internal fruitful relation with our in-house and freelance resources to keep our production house stable and ready for challenges.
• Attending conference calls and training sessions with the reviewers and language leads to assure that the latest client's instructions are followed.
• Making sure that all the resources are using up to date TMs (Translation Memories), Glossaries, and style guides of the on-going project/account.
• Develops new and entry level Project Managers through training and coaching opportunities and by creating methodologies, tools, and checklists to improve the project management process.

Skills/Qualifications:

• Excellent verbal and written English communication skills
• Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
• Organizational and leadership skills
• Proven abilities in project planning, resource and risk management
• Problem-solving capabilities
• Quality and detail-oriented
• Strong team player in a multi-language/multi-cultural environment
• Self-starter and pro-active
• Leadership Skills