You will be maintaining and enriching Signzy’s relationships with its clientele. You will be responsible for maintaining long term relationships with customers. And be in charge of finding new business, be assigned prospects, given accounts, or a combinationthereof.
What You will do :
Alerting the sales team to opportunities for further sales within key clients
Generate sales among client accounts, including up-selling and cross-selling
Operates as the point of contact for assigned customers
Makes sure clients receive requested Signzy products and services in a timely fashion
Conducting business reviews to ensure clients are satisfied with Signzy products and services
Communicates client needs and demands to senior management
Keep records of client transactions and forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Coordinate with internal cross-functional teams to ensure consistent service to multiple clients concurrently, often meeting deadlines
Study competition to find new ways to retain customers
Scope and impact :
Product and service consultant for clients
Working with multiple Business Units
Brings together and collaborates with cross-functional teams and execute new additions and high-impact transformational initiatives
What we are Looking For :
Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.
Excellent communication and negotiation skills
Ability to work well with a team
A customer-oriented attitude that drives results & achieves high levels of customer satisfaction
Proactive problem prevention and issue resolution ability.
Communicates effectively-tailored messages appropriately to various stakeholders
Experience :
2-3 years of experience in a client-facing or an Account Management role
Knowledge of the BFSI industry is an add on
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