Advanced Business Analyst II

At Novo Nordisk, we strive to be at the forefront of digital healthcare and to succeed with this, we need many bright minds. Working directly or indirectly with all parts of Novo Nordisk Globally, you will play a significant part in leading Novo Nordisk towards the future of digital healthcare securely. We are looking for an Advance Business Analyst- II for our Regulatory Solutions, DD & IT Development GBS. Join a growing team, working in an international environment. Apply now!

About the department

Digital Data (DD)&IT Development Global Business Services (GBS) Regulatory Solutions, a part of Digital Data (DD)&IT Global Business Services (GBS), a portfolio of GxP & business critical applications is being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. Regulatory Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization in Denmark and India. We work in Submissions and Labelling (SuLa) ART.

The Position 

As an Advance Business Analyst – II, you will be responsible for Release & Incident Management for Software as a service (SAAS) Solution. You will be entrusted with the below responsibilities:

• Release & Incident Management for Vault RIM system. Support system releases while performing Release manager and Validation Responsible role and handling change\release requests to comply with the Change Management work instruction. Incident/Problem/Change Management and ensure closure. 
• Coordinate activities in the Vault RIM environments and coordinate dependencies to other teams such as Jedis, COSMOS etc. Ensure the lessons learned are captured after every release and ensure continuous improvement of the release processes.
• Ensure the relevant stakeholders are invited to key release activities: scope validation, impact assessment, demos, lessons learned etc. Actively drive new system Releases, Quality Risk Assessment, Test coordination / Validation and Defect Management, etc.
• Close collaboration with external vendor and ensuring that vendor deliverables are in quality and timelines are adhered to and support System Manager on the system management activities as and when required participate in system operation and maintenance in IT System Management and demonstrate pro-activeness and ownership.
• Manage own time planning and timely deliverables, communicate and involve relevant stakeholders and participate in PI planning session and iteration meetings and Inform scrum master and product owner about the tasks and highlight any challenges.

Qualifications

• Bachelor or Masters in relevant field with total of 10+ years of experience in IT and more than 8+ years of experience within field of expertise ITIL & SAFE skills.
• Strong Compliance understanding and documented GXP experience from several systems (8+ years’ experience).
• Strong in Release Management with any Software as a service (SAAS) Solutions.
• Strong in Change management, Incident / Problem management.
• Must have experience in Agile methodology/ SAFE, usage of ADO etc.
• Must have experience in ServiceNow tool.
• Good understanding of compliance/GxP processes.
• Preferably experience working with Veeva Vault.
• Excellent interpersonal and communication skills including verbal and written communication.
• Ability to represent NN in relation with users and external stakeholders.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline

22 May 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.