Job description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FSCM Credit Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Monitor system performance and recommend improvements to prevent future issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FSCM Credit Management.
- Strong analytical skills to diagnose and resolve complex system issues.
- Experience in managing and supporting enterprise-level financial software solutions.
- Ability to work collaboratively with cross-functional teams to deliver effective solutions.
- Excellent communication skills to clearly articulate technical information to diverse audiences.
- Capability to prioritize tasks and manage time efficiently in a dynamic environment.
Additional Information:
- The candidate should have minimum 5 years of experience in SAP FSCM Credit Management.
- This position is based at our Coimbatore office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
