Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

About Business Unit:

IBM BPO which is a critical part of Consulting focuses on Business Process Operations across several domains such as finance & accounts, procurement, supply chain, talent transformation, and industry specific processes including risk & compliance, insurance, digital marketing services. BPO India is committed to accelerate digital transformation across all its clients with the use of agile methodologies, advanced process mining and intelligent workflows powered by hybrid cloud and artificial intelligence (AI).

Your role and responsibilities

As Assistant Manager- Core HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your responsibilities include-

ØYou will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services

ØInterface with customers to resolve questions and issues regarding compensation administration/processes

ØProvides data for any internal business controls team as required

ØEnsure compliance to the client's existing standards

ØYou will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise

ØMinimum 6-8 years' experience in Core HR & Issue Resolution for any International IT / ITES Companies.

ØGood verbal and written English language skills.

ØAbility to communicate and resolve difficult customer service issues Expertise and knowledge in Core HR related processes (excluding Recruitment)

ØGood knowledge of MS Excel

ØAbility to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines

ØAbility to trouble-shoot and implement changes in his/her processes

ØEffectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements

ØTeam work - the ability to work well within the team is key to this role

Preferred technical and professional experience

ØAmbitious individual who can work under their own direction towards agreed targets/goals.

ØAbility to work under tight timelines and have been part of change management initiatives.

ØProven interpersonal skills while contributing to team effort by accomplishing related results as needed

ØEnhance technical skills by attending educational workshops, reviewing publications etc.

Years of Experience:
6-8