Associate Director, IT

Job Description

 Summarized Purpose:

 Directs systems development and/or IT operations staff in providing IT services to assigned business functions or locations. This position is responsible for providing senior IT direction for a functional area across multiple locations in India to support CRG IT CoE. The goal of this position is to ensure the IT requirements for their assigned business functions or locations are efficiently, effectively met by all involved IT staff.

 Essential Functions and Other Job Information:

• Hires, develops and manages staff.

• Liaises with business functions and/or locations to ensure IT priorities are in step with the business priorities and that commitments are being delivered on time and within budget.

• Closely work with IT CoE colleague and manage the global stakeholders.

• Leads IT teams, operational management and cross functional teams to ensure a high standard of service and adherance to internal controls and procedures.

• Advises and consults with business functions and/or locations on information technology requests, services and capabilities.

• Advises on the potential impact of current and future laws and regulations on the operation of the organization.

• Coordinates IT participation in Business Development, sponsor or regulatory audits ensuring accurate and timely responses.

• Manages assigned vendor relationships and contracts to ensure contractual obligations and business requirements are met at the best available price and quality expectation.

• Generates and manages departmental expense and capital budgets.

• Interacts frequently with internal and external management and senior-level customer representatives concerning projects, operational decisions, scheduling requirements, and / or contractual clarifications. Leads briefings and technical meetings for internal and external representatives.

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years).
• 5+ years of Leadership responsibility
• Excellent leadership and people management skills, with the ability to encourage, motivate, and empower team members to achieve their full potential.
• Strong problem-solving and decision-making abilities, with a strategic mindset and a focus on continuous improvement.
• Experience working in a fast-paced, dynamic environment, with the ability to thrive under pressure and adapt to changing priorities.