User Acceptance Testing team works closely with the business to identify, escalate monitor systems issues as well as lead testing activities for each application release. The results of testing activity are then communicated to the stakeholders.
User Acceptance team support the firm’s commitment to customer obsession by:
• Driving delivery of high-quality products and services
• Providing meaningful data used for quality assurance
• Creating a great experience for customers and business partners
Job Responsibilities
• Champions in achieving process improvement goals
• Implement and measure test discipline according to UAT CoE standards
• May manage matrix testing team
• Contribute/Participate in performance management
• Review and approve documented procedures and trainings
• Manage UAT lifecycle of easy/medium projects within schedule and budget with minimal to no supervision
• Build, maintain and run automated scripts using Selenium, Bitbucket and Cucumber
• Facilitates/Participates in meetings with the project team as UAT or Process SME
• Review all project documentation and deliver testing artifacts
• Create testing coverage and requirements traceability
• Consolidate, reconcile and communicate testing results to the stakeholders regularly
• Provide test estimates and allocates resources based on scope, schedule, and budget
• Partner with stakeholders to prioritize testing
• Performs test plan creation, test data preparation, test case development, test execution and test summary
• Creates and maintains test case inventory
• Assess and revise test sequence and scope based on changes in requirements/design
• Collaborates with technology partners on effective defect resolution
• Collaborate with stakeholders on finding solutions to problems and cross-impacting issues
Required qualifications, capabilities and skills
• College graduate or equivalent experience
• At least 5 years experience in user acceptance testing
• Proficient in Microsoft Office: Word, Excel, Access, Outlook, ALM and JIRA
• Knowledge of VBA, SharePoint, ASC, Omni, Clarity, Confluence and Tableau is a plus
• Other core competencies: attention to detail, effective communication, decision making, critical thinking, teamwork
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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