Business Operations Analyst, Associate (RRS Filing)

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General Summary:

About GBFS Team: The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role is for processing Royalties Report Submission (RRS) and related activities - RRS Delinquent Dashboard, Customer Translation and Research, LCP research tasks, Product and Customer Research, as well as data processing and analysis.

Job Overview:

• Understand and categorize each Royalties Certificate, perform the contract mapping and process following detail steps very methodically and meticulously.
• Translating using available tools data from Chinese to English (no real need to know Chinese language) to prep report summary, download / upload, and consolidation.
• Follow up with Compliance for questions of the certificates. Manage the “bounced “certificate emails.
• Keep track of certificates received, not received, and follow-ups for missing reports.
• Manage reports to show management about the reporting – how many certs, using Salesforce and Tableau.
• Ensure accurate and timely completion of activities with complete ownership and accountability. Save certificates on Company tools and systems.
• Customer translation & research (using translator)
• Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities.
• Individual will require to take evening calls for reviews and transition of activities.
• Perform additional ad hoc business operations activities from time to time.

Requirements:

• 2 to 4 years relevant industry experience in processing, analysis and operations
• Excellent Advance Excel Skills. Test will be conducted as part of interview process.
• Ability to focus on details, multitasking and perform activities timely with quality output.
• Positive attitude and willingness to learn.
• Flexible for evening calls for HQ reviews and transition calls on regular basis.
• Strong analytical, problem solving and conceptual skills.
• Strong written and verbal communication skills.

Education Requirements:

• Bachelors in commerce / science / economics / and/or,
• Diploma in Business Analytics or Processing; Six Sigma

Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email toaccommodationsupport

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.