CIB F&BM - Business Support Management – Invoicing Team member

Job Description

As the part of Business Support Management team, you will spend every day defining, refining, and delivering our commitment to meet the needs of our global business. The role  provides an opportunity for an individual with a finance or operations background to hone their experience. Comprehensive training will be provided on the Business Support Management responsibilities, infrastructure, and policies. On an ongoing basis, a flexible and adaptable approach to the role will be required as the operations hub is built-out. 

Role and Responsibilities

• Effectively manage Invoice submissions by navigating across different payment systems like Concur, Ariba, SCDI, GSP, smartApproval, etc.
• Collaborate with Regional leads, Corporate Accounts Payable teams and relevant Stakeholders from business as required to facilitate the invoicing processes. 
• Review data efficiently in compliance with the Global policy and procedures with an appreciation of the importance of process and a robust control framework
• Identifies ways to improve processes/procedures to enhance quality and/or productivity.
• Ability to take up additional projects and effectively lead them to completion.
• Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required.
• Identifying and highlighting unusual, questionable transactions via the right channels to strengthen the control framework and ensure policy compliance.
• Escalation Management – ensuring timely resolution of issues and risks and maintaining open lines of communication with all stakeholders.

Required qualifications, capabilities, and skills.

• Bachelor’s degree (or equivalent experience) 
• Highly effective in communicating with colleagues at all levels across the organization.
• Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts.
• A self-starter who consistently strives for excellence 
• Work independently whilst also operating effectively in a team-based environment.
• Analyze and Identify process efficiencies.  
• Technical Proficiency across MS Office with advanced excel / data management.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.