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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.


Job description: Seeking a highly organized and detail-oriented individual to fill the role of Finance Analyst Senior. This critical position will be responsible for managing the billing processes and client relationships within our Business Process Outsourcing (BPO) department. The ideal candidate will have a strong background in billing operations and possess excellent interpersonal and communication skills.


About the Team


Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge, and a desire to excel in the financial world


What You Will Be Doing


  • Billing Management:
    • Develop and implement efficient billing policies and procedures to ensure accurate and timely invoicing.
    • Coordinate with various teams including WFM, operations, finance, and vendor partners to gather necessary billing data.
    • Ability to understand contracts, CSLAs, Contractual obligations, Penalties, and its impact.
    • Review and analyze billing discrepancies and resolve issues in a timely manner.
    • Working on Time and Material Billing experience.
    • Monitor billing systems and software to ensure accurate information and troubleshoot any technical issues.
    • Prepare and distribute accurate, clear, and comprehensive invoices to clients.
  • Client Relationship Management:
    • Serve as the primary point of contact for assigned clients, fostering strong relationships through regular communication, meetings, and account reviews.
    • Understand clients' billing requirements and address any concerns or inquiries promptly and professionally.
    • Collaborate with clients to identify opportunities for process improvement and cost savings.
    • Monitor client satisfaction levels and work closely with internal teams to continuously enhance service delivery.
  • Reporting and Analysis:
    • Generate regular reports on billing activities, including revenue / Opex, outstanding invoices, and aging analysis.
    • Analyze billing trends and highlight any issues or discrepancies for management review.
    • Identify opportunities to streamline processes, reduce payment errors, and improve overall efficiency.
  • What you bring::
    • Minium Required B.com degree
    • Master's degree in finance / CA Inter Preferred.
    • Proven experience in billing operations, preferably within a BPO or outsourcing environment.
    • Strong understanding of billing principles, processes, and best practices.
    • Proficient in using billing software and systems.
    • Excellent analytical and problem-solving skills.
    • Exceptional attention to detail and accuracy.
    • Strong interpersonal and communication skills, with the ability to interact effectively with clients and internal teams.
    • Ability to manage multiple priorities and deliver results within tight deadlines.
    • Proactive and self-motivated with a drive for continuous improvement.
    • Excel Skills
    • What we offer you:
    • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
      A broad range of professional education and personal development possibilities – FIS is your final career step!
      A competitive salary and benefits.


Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


#pridepass


Job Details

Job Location
India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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