FinOps Manager

The candidate will lead a team which ensures that our financial operations are prepared for our continued expansion and reports into Manager, Global FinOps AP. This candidate will oversee the invoice ingestion to successful payment execution which requires collaboration and engagement with all the upstream and downstream teams as required. With the ongoing issues and complexities to understand the root cause, engage with right teams to take the ownership to drive resolution of the defects.
The FinOps Manager - AP is responsible for smooth operations of WW Vendor Payables operations at HYD, which includes invoice processing, statement reconciliation and Other Vendor Payables activities. This position will be responsible for a process within Accounts Payable Operations including: hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.

The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.

Business Responsibilities

· Leading and developing a team of AP Specialists, 2+ Operational managers across payables process
· Drive development and expansion of systems and processes required to execute on-time payments to Vendors
· Owns defining / adhering to policies related to AP and drive consistency with entities globally.
· Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.
· Build and monitor performance metrics, with principal focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth by country
· Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes
· Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in Transportation business and finance teams.
· Developing, modifying and maintaining the operational and design effectiveness of internal controls
· Partnering with Internal Audit
· Lead cross functional systems and process improvement initiatives
Basic Qualification:
4+ years of applying key financial performance indicators (KPIs) to analyses experience
4+ years of building financial and operational reports/data sets that inform business decision-making experience
4+ years of creating process improvements with automation and analysis experience
3+ years of directly managing and leading a team of 3+ members experience
Bachelors / Masters degree with 8+ years of post-qualification experience in Shared Services, Accounts Payable
Preferred qualifications:
4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
4+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
4+ years of mentoring junior finance and/or business team members experience
Key job responsibilities
Key responsibilities include -
1. Monitoring team performance against the KPIs
2. Ensure timeliness and accuracy SLAs are met
3. Design/execute career progression plans for the team.
About the team
Transportation process is spread across all the goes and market places and provide services across the globe. Currently, FinOps is responsible to support the 1) manual invoice processing, 2) support Transportation Controllership Team (TCS) to communicate with carriers for the all the upstream defects, 3) support adhoc requests received from Business (FLEX/DSP/Relay) and TCS (EDI) for all the invoices fail in upstream (automated process failure), perform reconciliation of open Statement of Accounts (SOA) and share the output with Carriers.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
- Do you have 4+ years of directly managing and leading a team of 3+ members experience?
- Do you have 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience?