Global Product Enablement Team (GPET)- Process Re-engineering - Manager

JOB DESCRIPTION

Job title

Global Product Enablement Team (GPET)- Process Re-engineering - Officer

Location

Bangalore

Main purpose of the job

Global Product Enablement Team (GPET) is a key part of the Global Product organization and supports the various Product groups on key global priorities critical to the success of the function.

The Re-engineering team has been established to focus on new & existing opportunities to streamline & standardize processes, deliver services effectively, reducing inherent risk through process redesign, automation and digitization.

Reporting

The role reports in country to the Re-engineering Lead within Global Product Enablement Team (GPET)

Key tasks & responsibilities

 Duties will include:

• Lead initiatives to redesign key business processes related to global product by applying Lean principles to eliminate waste, streamline workflows, and enhance the overall efficiency of product enablement processes
• Assist with evolving the strategic thinking around digital assets services by performing research into this space to help with building business cases.
• Create and maintain comprehensive documentation of global product enablement processes using Business Process Management (BPM) tools. Ensure that process documentation is standardized, accessible, and aligned with organizational objectives.
• Conduct thorough assessments of existing processes within the global products enablement lifecycle. Use advanced analytical techniques to identify areas for improvement, optimize process flows, and enhance cross-functional collaboration.
• Identify opportunities for process automation within the global products business. Collaborate with business teams to implement automation solutions that increase productivity, reduce time-to-market, and enhance product quality.
• Utilize data analytics to gain insights into the performance of global product businesses. Develop actionable insights and recommendations to drive continuous improvement and optimize resource allocation.
• Establish and maintain standardized processes and best practices for global product businesses. Develop and implement process governance frameworks to ensure consistency, compliance, and scalability.
• Drive digital transformation initiatives within the global products businesses. Identify and leverage emerging technologies and digital solutions to enhance process efficiency, agility, and innovation.
• Establish governance, change management and key milestones to track and manage project delivery.
• Manage all aspects of the project, including requirements, design, development priorities, quality assurance, communications, deployment and stabilization.
• Build and manage relationships with key stakeholders and ensure strong teaming, and improve the overall success of the project.
• Act as consultant or advisor by sharing experience, ideas and solutions to transform product businesses

Profile / Requirements:

• 8-10 years of overall experience with 6+ years of relevant experience in Process Mapping, Reengineering, Operational Excellence or Operational Improvement & Project Management roles.
• Knowledge of the DLT activity, AI activity, and regulatory activity is a plus.
• Demonstrated passion for innovation and emerging digital technologies with natural curiosity around new technological evolution
• Ability to build and lead Transformation Roadmap involving different type of projects – process related, Tech / automation, Target operating model etc.

• Strong analytical and problem-solving skills, with the ability to diagnose complex process issues and develop innovative solutions.
• Proficiency in BPM tools, BRD, process modelling techniques, and documentation standards.
• Experience with process automation technologies and tools, particularly within the context of global product enablement.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across geographically dispersed teams and influence stakeholders at all levels.
• Familiarity with digital transformation concepts and emerging technologies relevant to global product development and enablement.
• Should have good sense of organizational change management required for agile transformation.
• Demonstrated ability to learn quickly in order to understand our rapidly evolving product, business and client needs
• Experience working in a global, virtual environment with a virtual team across time zones
• Strong written and verbal communication skills
• Shift timings (12-9PM IST)

• About State Street

  
  

  What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

  
  

  Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

  
  

  Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

  
  

  State Street is an equal opportunity and affirmative action employer.

  
  

  Discover more at StateStreet.com/careers