India - Assistant Manager - Credit Control (Internal Only)

Who are Inchcape?

At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

We have an exciting opportunity for a Assistant Manager - Credit Control for Global Finance Hub.

Job Purpose

We are looking for a highly efficient and dynamic credit controller for our finance department
As a credit control executive, you will administer the credit control function, ensuring all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimising credit risks. This also includes setting targets and KPIs and implementing relevant policies and procedures. You will also contribute to maintaining a healthy cash flow and optimising our financial performance. 
If you are a detail-oriented finance connoisseur zealous about delivering financial excellence and customer satisfaction, we want to hear from you. We provide attractive remuneration packages with wide-ranging benefits and an inclusive, forward-thinking work culture that promotes professional progress.

What you’ll do:

• Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
• Managing credit and receivable accounts to contribute to the organisation’s overall financial stability and profitability.
• Monitoring credit exposure and minimising bad debt risks at the organisation.
• Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
• Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
• Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.
• Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.
• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
• Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.
• Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters

Who you Are:-

• A bachelor’s degree in finance, accounting, or a related field.
• 2-3 years of experience in managing credit and accounts receivables or in a similar credit management role.
• Strong knowledge of credit control principles, practices.
• Proficiency in using financial software and credit management tools.
• Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
• Knowledge of Microsoft Office Suite, accounting software and databases.
• Ability to implement accounting principles and practices effectively. 
• Exceptional attention to detail and accuracy in data entry and documentation.
• Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.
• Travel to customer onsite will be required.

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the center of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:

• A retirement savings plan
• Life assurance
• Holiday
• Healthcare
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the center of everything we do. We recognize that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

#LI-DNI

#LI-MB1