Learning & Development (Global)

About RateGain:
Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world’s largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines—to help them accelerate revenue generation.
Our Vision:
To offer an integrated technology platform powered by artificial intelligence enabling our customers to increase their revenue through guest acquisition, retention and wallet share expansion.
Purpose of the role:

The Global L&D  Leader will be responsible to design RateGain’s Global Learning & Development architecture starting from change management to strategy deployment to program execution to marketing to adoption ROI, which would include but not limited to, developing and implementing learning strategies and programs, designing e-learning courses, career plans, conducting workshops, maintaining budgets and relationships with vendors and consultants, and much more.

You will be responsible to:

1. Lead the global L&D program, including the on-boarding, self-directed learning, leadership development, succession planning, career progression and coaching, e-learning content etc

2. Work with global & functional stakeholders to develop and execute a learning culture through an aligned L&D vision for RateGain.

3. Assess new training development needs across the organization. In addition, support the development, re-design and implementation of existing and new training materials.

4. Drive excellence in onboarding, continually looking to support regional/global new hires and managers and ensure the onboarding experience is equitable and scalable globally, protecting our talent investment and retention strategies

5. Design and promote e-learning strategy/LMS in the system

6. Promote and drive the culture of “Learning on the Go” while encouraging the utilization of LearnGain, our e-learning platform.

7. Responsible for updating training roadmap and ensuring execution against training priorities

8. Continuously evaluate current training curriculums (through surveys, observation and internal/external feedback) and recommend necessary changes/adjustments

9. Advocacy of wider learning across content, promoting the sharing of knowledge and learning across the organization (e.g. through brown bag sessions and monthly TalksAtRateGain)

10. Measures, monitors and analyzes L&D progress through metrics dashboard and regularly reports to management teams

11. Help CHRO to drive and execute organization-wide change management & OD initiatives.

2. Represent L&D function in various internal forums.

Knowledge:

An excellent understanding of L&D best practices with a Global exposure Excellent track record of implementing projects like; Talent development, Succession Planning, OD, Training & Leadership Development, content creation, etc.

Experience:
You have 15 -18 years of relevant experience in a global setup.

Skills:

- You can align the business objectives to create learner-centric programs which can foster a learning culture globally.

- You can manage & respond to organization changes swiftly.

- Offer interpersonal skills that have a resounding effect on those around you.

- You can give direction & provide constructive feedback. You are people-centric and can build rapport with ease.

Abilities:

- You are a creative leader, a reliable, a problem-solver and a great people manager.

- You have an excellent Project Management skill, and you can manage multiple priorities without losing focus.

- You are passionate about building connected and continuous learning environment.

Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.